🔒 Data Protection

1xx Privacy Policy — Our Commitment to Keeping Your Data Safe

This Privacy Policy explains in plain English how your personal information is collected, used, and protected at 1xx. We believe transparency is the strongest form of security.

Last Updated: 1 January 2026
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Your Privacy Is Our Top Priority

1xx never sells your personal data to third parties. We use data solely to improve our services and meet legal requirements. Your data is kept on secure servers in a fully encrypted state.

✓ SSL 256-bit ✓ No Data Selling ✓ GDPR Compliant
Core Pillars of Data Protection

How We Protect Your Information

Encryption
Military-Grade Encryption

256-bit TLS encryption is used for all data transfers — the same level of protection used by banks. Your password is never stored in plain text.

Data Storage
Storage on secured servers

Your data is stored in an ISO 27001-certified data center. Only authorized personnel can access specific information, and regular security audits are conducted.

Data Confidentiality
No Third-Party Data Sharing

1xx never sells or rents your personal data to advertisers or third parties. Data is shared with trusted partners only to the minimum extent required for payment processing and KYC verification.

User Controls
You are in control

You can view, update, or delete your data at any time. You also have the option to unsubscribe from marketing emails. You have full control over your own data.

Regular Audits
Independent Security Audits

Independent third-party security experts regularly audit our systems. Penetration testing and vulnerability scans are conducted on an ongoing basis.

Incident Notification
Immediate Notification

In the event of a security incident, affected users will be notified by email within 72 hours. We communicate the situation and next steps with full transparency.

About This Policy: By using the 1xx website or mobile app, you are agreeing to this Privacy Policy. Our Terms & Conditions We recommend reading both together.

Section 1

Introduction & Applicability

1xx (https://1xx.asia) takes your privacy seriously. This Privacy Policy has been prepared in English with Bangladeshi users in mind, so everyone can understand it clearly. It applies to the 1xx website, mobile app, and all digital services.

We comply with GDPR (General Data Protection Regulation) and international data protection standards. When you use our platform, we collect certain information — but only what is genuinely necessary.

1.1 Who This Policy Applies To

  • Anyone visiting the 1xx website
  • Registered members and account holders
  • Our mobile app users
  • Users who contact customer support

1.2 Who Is the Data Controller

The data controller for your personal information is the entity operating 1xx. For any data-related inquiries, please contact us at support@1xx.asia.

Section 2

What Information We Collect

1xx only collects information that is strictly necessary. Requesting unnecessary data goes against our policy. A breakdown of the data we collect by category is provided below:

Data Types Details Reason for Collection
Identity Information Full name, date of birth, NID/passport number KYC verification, age confirmation
Contact Information Mobile number, email address Account verification, communications
Financial Information Mobile Pay/Nagad number, bank account Payment Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Data Login times, betting history, preferences Service improvement and personalization
Cookie Information Session cookies, preference cookies Site Experience Improvement

2.1 How Data Is Collected

  • Provided directly: During registration, KYC forms, or when contacting support
  • Automatically: Via cookies and logs during site visits or app usage
  • From third parties: From payment processors or KYC verification services (minimum necessary data only)
Section 3

Purpose of Data Use

1xx uses your information only for specified purposes — it is never used beyond what it was collected for.

3.1 Primary Purpose of Use

  • To create, manage, and verify your account
  • To provide betting and gaming services
  • To process payments and complete financial transactions
  • To provide customer service and support
  • To manage bonuses and promotions

3.2 Security & Legal Purposes

  • To detect and prevent fraud and money laundering
  • To comply with legal obligations (AML/KYC regulations)
  • To secure your account
  • To verify age (18+ confirmation)

3.3 Service Improvement

  • To resolve technical issues on the site
  • To improve your experience on the platform
  • To plan new features (using anonymized, aggregated data)
  • To show you content tailored to your preferences

If you'd rather not receive marketing emails or SMS, you can opt out anytime from your settings or by contacting us at support@1xx.asia.

Section 4

Data Sharing & Disclosure

1xx never sells your data. However, in limited circumstances, minimal data may be shared with trusted partners.

4.1 Who We Share Data With

  • Payment Processors: Mobile Pay, Nagad, Rocket, Bank — used solely to process transactions
  • KYC verification services: Minimum information required to verify identity
  • IT service providers: Hosting & cybersecurity (under NDA)
  • Law Enforcement Agencies: Under court orders or legal obligations

4.2 Who We Do Not Share Data With

  • Advertisers or Marketing Companies
  • Third-party game developers (except anonymised statistics)
  • Other Betting Companies or Affiliates
  • Social Media Platforms

For international data transfers, 1xx ensures that the destination country provides adequate data protection or that equivalent agreements meeting European standards are in place.

Section 6

Data Protection Measures

1xx uses a multi-layered security framework to protect your data, combining both technical and organizational measures.

6.1 Technical Safeguards

  • 256-bit TLS/SSL encryption on all data transmissions
  • Passwords are stored using bcrypt hashing
  • Two-factor authentication (2FA) option
  • Regular security patches and updates
  • DDoS Protection & Firewall
  • Real-Time Anomaly Detection System

6.2 Organizational Safeguards

  • Only authorized personnel may access your data, on a least privilege basis
  • All staff have signed confidentiality agreements
  • Regular security training for staff
  • Independent Third-Party Security Audits

If you notice any suspicious activity on your account, report it immediately to support@1xx.asia. We will take action right away.

Section 7

Your Rights

You have certain fundamental rights over your personal data. 1xx respects these rights and is committed to helping you exercise them.

Right to Access

You can find out what information we hold about you. We will respond to your request within 30 days.

Right to Rectification

You can request corrections to any inaccurate or outdated information — via your profile page or by contacting support.

Right to Erasure

You may request deletion of your data after your account is closed — except where legal retention requirements apply.

Right to Restrict Processing

You can ask us to stop using your data for specific purposes, such as opting out of marketing communications.

Right to Data Portability

You may request an export of your data in a machine-readable format (CSV/JSON).

Right to Object

You may object to the processing of your data under certain circumstances.

To exercise any of these rights, email us at support@1xx.asia. We will respond within 30 days. We may ask you to verify your identity before we can process your request.

Section 8

Data Retention Period

1xx does not retain data beyond what is necessary. Retention periods for different types of data are outlined below:

Data Types Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Financial Transactions 7 Years AML Regulations
KYC Documents 5 Years After Relationship Ends Regulatory Requirements
Customer support conversations 3 Years Dispute Resolution
Technical Logs 12 Months Security Investigation
Marketing Preferences Until consent is withdrawn Communications Management

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

Section 9

Protection of Minors

1xx is strictly for users aged 18 and above. We never knowingly collect data from or provide services to minors.

9.1 Age Verification System

  • Date of birth is verified at the time of registration
  • Age is verified through official government documents during the KYC process
  • Additional verification is carried out in suspicious cases

9.2 If a Minor's Data Is Detected

If we ever receive data belonging to a minor for any reason, that account will be immediately suspended and all associated data will be deleted. Parents or guardians can reach us at support@1xx.asia.

If anyone in your household is using 1xx and is under the age of 18, please notify us immediately. We will Responsible Gaming committed to ensuring.

Section 10

Policy Updates & Contact

1xx may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and registered users will be notified by email for any significant changes.

10.1 Update Notifications

  • Minor changes: Only the last updated date on the page will be revised
  • Moderate changes: A banner notice will be displayed on the site
  • Major changes: you will be notified in detail by email and re-consent may be required

10.2 Contact Us

For any privacy-related questions, concerns, or requests:

  • Email: support@1xx.asia
  • Live Chat: Click the chat icon at the bottom of the site
  • Response time: Within 30 days at most

Thank you for reading this Privacy Policy. We are always vigilant in protecting your data. To learn more, visit our FAQ Page View.

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