Betting should be fun — not stressful. 1xx provides all the tools and support you need for Responsible Gaming, so you always stay in control.
For urgent assistance: support@1xx.asia
We believe enjoyable betting is safe betting. That is why the wellbeing of our users is the top priority behind every decision we make.
Set your own daily, weekly, or monthly deposit limit. Once a limit is set, lowering it takes effect immediately — but increasing it requires a 24-hour cooling-off period.
At regular intervals, 1xx will remind you how long you have been playing and how much you have spent. These reminders help keep you aware and in control.
Take a betting break for 72 hours, 1 week, or 1 month. During this period, you will not be able to deposit or place bets. It is the best way to clear your head.
To request a full exclusion from 6 months up to 5 years, contact our support team. During this period, your account will be completely suspended and you will not receive any marketing communications.
Age is verified at registration and through the KYC process using official government documents. No one under 18 can open an account.
If you have any concerns about your betting, the 1xx support team will guide you to professional help organizations. We're always here for you.
Please note: If betting has become a source of stress rather than enjoyment, stop now. Seeking help isn't weakness — it takes courage.
Responsible Gaming means treating betting purely as entertainment — without letting it harm other areas of your life such as family, work, or health. At 1xx, we believe every user knows their own limits and should always play within them.
Many people in Bangladesh enjoy online betting as a form of entertainment. However, in some cases, betting habits can spiral out of control. 1xx wants every member to enjoy the experience responsibly — and to get help quickly if problems arise.
A good rule of thumb: keep your betting within the same entertainment budget you'd set for a night out — movies, dining, and so on.
We've built multiple tools to protect our users. They're completely free and can be activated anytime from your account settings.
Set a maximum daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a cap on how much you can lose within a given period. Once you hit that limit, betting will automatically stop.
Set how long you want to play in a single session. Once the time is up, you'll be logged out automatically.
A popup will appear every 30 minutes, 1 hour, or 2 hours showing a summary of your play time and spending.
Pause your betting for 72 hours, 7 days, or 30 days. Your account remains active during this time, but you will not be able to place any bets.
Suspend your account completely for anywhere from 6 months to 5 years. All marketing communications will be stopped.
To set up these tools, log in to your account and go to "Account Settings" > "Responsible Gaming". For assistance, reach out via Live Chat.
Problem betting rarely shows up all at once — it builds gradually. Watch for the signs below. This doesn't mean you're addicted, but it's worth staying aware.
If you recognize 3 or more of the signs above in yourself, reach out to us at support@1xx.asia right away. We'll help you — no questions asked.
Think through the questions below honestly. If you answer "Yes" to 3 or more, it may be worth taking a closer look.
In the past month, has betting prevented you from covering essential household expenses?
Has a family member or someone close to you expressed concern about your betting?
Have you repeatedly increased your bets to try to recover losses?
Have you tried to stop betting but been unable to?
Have you found yourself thinking more about betting than focusing on work or studies?
Have you ever borrowed money or taken a loan to place bets?
If you answered "Yes" to 3 or more questions, please reach out to our support team right away — support@1xx.asia. Your identity will be kept confidential.
Setting limits on 1xx is simple. Here's how to do it, step by step:
Lowering your limit takes effect instantly at any time. However, increasing a limit requires a 24-hour cooling-off period — this helps prevent impulsive decisions made in the heat of the moment.
Tip: At the start of each month, decide how much you want to spend on betting that month and set your monthly deposit limit accordingly.
Sometimes, taking a break is the smartest move. 1xx offers three types of breaks to help you step away when you need to.
Temporarily suspend betting for 72 hours, 7 days, or 30 days. Your account remains active during this time, but deposits and bets are not permitted. Once the cooling-off period ends, your account is reactivated automatically.
For a longer break, choose Self-Exclusion. This can be set for 6 months, 1 year, 3 years, or 5 years. During a self-exclusion period:
Email support@1xx.asia or reach us via live chat to request self-exclusion. Our team will process it within 24 hours.
Self-exclusion is completely confidential. Your identity and decision will not be disclosed to anyone.
1xx is strictly for users aged 18 and above. If there are minors in your household, your responsibility is even greater.
Use parental control software on your devices. Windows and Android have built-in family safety settings that let you block specific websites once activated.
If you suspect a minor in your household is using 1xx, contact us immediately at support@1xx.asia. We will take action right away.
Asking for help is not a sign of weakness. If you feel betting is having a negative impact on your life, reach out through any of the options below.
Remember — your wellbeing and your family's happiness are worth far more than any betting win. 1xx is always here for you.
Join 1xx with a commitment to responsible gaming. Use our protection tools to enjoy betting while staying within your limits.